Electronic patient records
Leicester
hospitals choose Tiara9
Leicester’s hospitals (Leicester General, Leicester Royal Infirmary
and Glenfield Hospital) are using electronic patient record and
administration system Tiara9 to monitor how quickly patients are treated
after being referred for physiotherapy and occupational therapy.
The system, developed by software house Ethitec in collaboration with
University Hospitals of Leicester NHS Trust (UHL), has recently been
enhanced to include group appointment booking and group treatment
recording functions.
"The NHS is increasingly target-led and therefore it is essential
that we have a robust system which enables us to capture and report on
clinical performance indicators", says Karen Wilson, Information and
Project Manager at the Trust. "Being able to monitor these indicators
helps us to maintain a high standard of patient care.
"The ability to book group appointments and enter treatments en
masse will mean clinicians will be able to spend more time with
patients and less on data entry. The ‘group function’ will more than
halve the time it takes to record treatments", says Karen.
A subtle change has also been made to the online appointments module
to help reduce the number of DNAs (‘did not attends’). For example, if a
patient cancels a physiotherapy appointment, the system will
automatically remove any other associated appointments scheduled for the
same day.
"The ethos behind the development of Tiara9 has always been to
deliver a system that is developed with therapists for therapists", says
Simon Taylor, Ethitec’s Commercial Director. "We work closely with
services to ensure that we continue to meet their needs. UHL is an
excellent example of how our two-way dialogue results in the delivery of
a system which lives up to the demands of a changing clinical
environment."
Source: bjhc&im December 2006
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