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Remote online access to patient information for Bedford Hospital

Scalable Networks is providing Bedford Hospital NHS Trust with a remote access solution that will accommodate up to 1,500 staff.

The new system, by Buckinghamshire-based Scalable, should be particularly useful to staff like radiologists, who can be working across several hospitals. “In order to maximise their time, they need to be able to work around the clock and have access to patient information immediately”, said Craig Pickard, Assistant Director IT (Operations) at the Trust. “Such flexibility is essential in attracting freelance medical professionals who work across the Trust.”

Standardising the communications process and enabling the transfer of critical patient files such as xrays and scans across hospital departments will help improve the patient care process and ensure a smoother, more efficient service.

The thin-client Netilla remote-access solution has also made it easier for IT staff to carry out essential maintenance. Upgrades, repairs and software patches can now be introduced much more quickly and effectively.

“Seamless communications at each stage of treatment are essential”, said Mr Pickard. “Information can now be shared more easily, allowing for immediate diagnosis, irrespective of where or when that diagnosis is required. This not only improves the overall patient experience, it also streamlines communications across the Trust, and opens a pool of on-demand resources.”

The first phase of the system has now been rolled out to clinical staff, including pharmacists and radiologists at the hospital.

Source: bjhc&im September 2006

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