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Barts and the London award largest NHS transcription contract to Dictate IT

21 July 2010

Barts and The London NHS Trust has awarded Dictate IT the UK’s largest ever outsourced transcription contract. The contract will run for three years and is aimed at helping the trust reach planned savings targets.

The 1,400-bed trust awarded the contract based on a ‘fee per line’ model promoted by Dictate IT. Barts will only pay for dictation that has been transcribed, and will benefit from installation training and 'Superuser' training as part of the contract.

The system has been tailored to integrate with the trust’s current electronic patient record system and will simplify the digital storage of transcribed reports.

Mark Miller, MD at Dictate IT said: “This is the largest outsourced transcription contract ever awarded in the UK and Dictate IT is the sole supplier. We guarantee 98.5% accuracy and a turnaround time of 24hrs. This will not only assist the trust in meeting clinical record guidelines, but could also lead to 40% resource cost savings through reductions in agency staff, overtime, stationery and transcription backlogs. In the present political and economic climate making savings such as these is crucial.”

Besides fully integrating with the Trust's document management system, a key feature of the Dictate IT offering is the advanced functionality that allows consultants to review and approve documents quickly and simply via a web-based interface.

Helen Wensley, IT Project Manager at Barts and the London NHS Trust commented: “The trust followed a thorough procurement process in which several companies tendered for this contract. Dictate IT was identified as the best contract option.”

The contract falls under a 2009 Framework Agreement to supply digital dictation, outsourced transcription and speech recognition to 200 NHS Trusts (including acute care trusts, ambulance trusts, mental health trusts and primary care trusts).

 

 
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