News

Manchester midwives get secure remote access to maternity records through RAPs

11 March 2010

The University Hospital of South Manchester NHS Foundation Trust (UHSM) has equipped its community midwives with remote access points (RAPs) from Aruba Networks to provide secure remote access to maternity records during their visits to expectant mothers.

Access to the records helps midwives assess the status and health of expectant mothers, improving the delivery process and post-delivery care of both mother and baby.

UHSM is a major acute teaching hospital trust with services provided at both the Withington and Wythenshawe Community Hospitals, with the latter providing special antenatal services at a dedicated on-site clinic. The challenge faced by UHSM was how to provide midwives with up-to-date hospital records when they met with expectant mothers off site, such as at regional Sure Start Children’s Centres or charity-owned offices throughout the South Manchester area. Access to patient records is tightly regulated in the UK and many other countries, and strict adherence to privacy and security regulations is compulsory.

Aruba’s virtual branch network (VBN) technology overcomes this challenge by securely extending UHSM’s patient record network off site. Midwives are provided with inexpensive RAPs which provide secure, authenticated remote access to UHSM’s data centre. Controllers in the data centre handle all VBN-related configuration, management, and security tasks. Centralising these services in the controllers simplifies the design and installation of the RAPs.

By enabling midwives to work remotely with the same secure access to the healthcare network as they would have in the hospital, VBN allows them to remotely access patient records while adhering to government privacy and security regulations.

“VBN provides visiting midwives with instant and encrypted access to medical records, appointment booking systems, and any other information held on the Trust’s network to which they have been granted access,” said Ray Burdge, IT Infrastructure Manager at UHSM.

“The system is exceptionally easy to use as there are no user-adjusted software or hardware controls. Instead the RAPs automatically connect to USHM’s central network and all security policies are implemented and managed by the Trust’s own IT team. We now have the security of a virtual private network without its attendant cost or complexity. Our community midwives get instant secure access to maternity records, while expectant mums know that their midwife will have full access to their most current records regardless of where the consultation takes place.”

UHSM originally installed an Aruba wireless LAN in 2007 to support mobile clinical workstations. Following successful deployment of the workstations, the Trust added new applications to the Wi-Fi network including picture archiving communication systems (PACs), pharmacy ward-based stock control and ordering, and computers on wheels (COWs). The new VBN application is the first to extend the network outside of the Trust’s own facilities.

“Sound healthcare should originate in the places where we work and live, and UHSM has a highly successful formula for delivering community health services by leveraging its considerable IT infrastructure,” said Bob Vickers, Aruba’s UK sales director. “VBN allows resources originally intended for in-house use to be securely extended into the community, and patients benefit greatly as a result. They receive individualised, quality care that is economically delivered. This is a model programme and one that will no doubt be widely emulated.”

 

 
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