News
Speech recognition system improves X-ray reporting for Great Ormond
Street Hospital
21 April 2009
Great Ormond Street Hospital for Children NHS Trust (GOSH) in London
has increased productivity for plain film X-ray reporting by more than
40% by using a Nuance speech recognition system.
In addition, GOSH has been using the SpeechMagic-powered reporting
workflow solution Workflow Manager from Nuance partner Soliton IT
Limited to link their radiology information system (RIS) and picture
archiving and communications system (PACS), thus ensuring greater
documentation accuracy and reducing the risk of errors.
"We used Soliton IT’s Workflow Manager powered by SpeechMagic to tie
image, report and paper request forms together. As radiologists transfer
from one patient to the next within the RIS, the same transfer now
automatically takes place on the PACS," said Simon Hadley, PACS/RIS
administrator for GOSH.
"Having the reporting solution between the two ensures that when we
open a patient on the RIS, it opens the same patient on the PACS — this
guarantees that the right information is reported on the right patient
for the right investigation."
"We saw an improvement in quality, a reduction in turnaround time and
an increase in patient safety as a consequence of implementing speech
recognition", said Melanie Hiorns, consultant radiologist and chair of
radiology.
"In plain film radiography, before speech recognition, 40% of the
reports were available within 24 hours. The addition of speech
recognition raised this number to 65% almost instantly. While the
transition to speech recognition can be tough at the beginning, the
rewards are enormous."
GOSH is a highly specialised and recognised paediatric hospital. It
takes care of very complex conditions from all over the world: 95% of
the hospital’s findings are ‘abnormal’, and more than 50% of their
patients are from outside London boundaries. This poses additional
challenges on radiology documentation, as reports have to be efficiently
distributed across the country and the world.
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