News

New IT qualification for NHS staff

28 April 2008

A new core IT skills qualification for health workers has been developed by the British Computer Society (BCS) in partnership with the NHS Connecting for Health Education, Training and Development Programme.

The NHS Elite (NHS elearning IT essentials) qualification helps to consolidate the IT skills of NHS staff by offering hands-on IT training, from using a keyboard and mouse, through to email, web and file management skills. The training uses a simulation of a computer that the trainees are expected to use at work. The new qualification replaces the generic office IT skills qualification, the European Computer Driving Licence, that has been used in the NHS up to now.

NHS Wales announced in March that it is adopting the new qualification for NHS staff as the "preferred benchmark for essential IT skills", offering training through the NHS Wales Learning Academy.

The new qualification complements the revamped NHS Health Unit, now known as NHS Health (NHS eLearning for Health Information Systems), which provides staff with the training they need to comply with rules on information governance, data protection and patient confidentiality when using health information systems implemented locally through the National Programme for IT (NPfIT).

Both qualifications are part of the joint BCS/NHS Essential IT Skills (EITS) Programme funded by NHS CfH (Connecting for Health), which has been developed to ensure front line NHS staff have access to training which will develop their basic IT skills whilst also ensuring that they understand their responsibilities in regards to accessing and handling patient information on the new systems and services.

Peter Bayley, Director of Qualification Products at the BCS, said: “Changes in the way patient information is stored and shared means that qualification providers need to be anticipating and mirroring those changes. To have one of our tailored qualifications taken up by one of the largest organisations in the world is a fantastic confirmation of the continued relevance and value of BCS qualifications.”

BCS NHS ELITE allows health workers to demonstrate their competence using a simulated IT system. From there a tailored learning plan is drawn up to guide the student through a range of appropriate tutorials.

BCS NHS Health is the first computer skills syllabus in the world specifically for users of healthcare systems and covers some of the broad issues, challenges and benefits of using electronic patient information systems. It has been designed for all NHS staff working with systems including clinical and non-clinical staff.

The pilot was trialled by 100 NHS staff across five NHS trusts. Candidates took an average of ten hours to complete the learning section and 90% of candidates passed the end-of-course test.

The BCS NHS Health initiative is the result of seven years’ collaborative work between the BCS and NHS to develop a computer skills syllabus specifically for users of healthcare information systems, providing them with the confidence and competence to use IT effectively when caring for patients.

Claire Adams, Programme Manager for NHS CfH, said, ‘I am delighted to be working with the BCS to provide access to Essential IT Skills training for clinical and non-clinical health care staff over the next three years. By funding access to learning materials, registrations, tests, accreditation and certification, NHS Connecting for Health is taking advantage of national economies of scale to help meet local NHS needs. The endorsement of the BCS accreditations for both NHS ELITE and NHS Health provides NHS staff with a credible and professional qualification and we look forward to working with the BCS to continue to develop the Essential IT Skills Programme’.

Further information

The NHS Elite qualification website
www.connectingforhealth.nhs.uk/systemsandservices/
etd/eits/about/nhselite

List of approved NHS Elite training centres www.connectingforhealth.nhs.uk/systemsandservices/
etd/eits/access/approved