News
Mid-Yorks Hospitals rolls out digital dictation to 700 users
20 March 2008
BigHand has announced the successful completion of a digital
dictation workflow system at the Mid Yorkshire Hospitals NHS Trust.
The implementation has enabled consultants at the Trust to record
clinical notes digitally for quick and easy transcription and share work
between 700 users across four sites. The solution has eliminated the
need for traditional analogue tapes that can be easily lost or damaged
and need to be physically sent between sites — a time-consuming,
unsecure and expensive process.
The workflow system gives secretarial staff visibility into which
dictations need to be handled first, the owner of the dictation and
length of the recording, enabling them to better manage their workflow
and transcribe more productively compared with a traditional tape
system. The implementation is part of a wider IT initiative to drive
productivity following the merger of three hospitals and in preparation
for a new development which is opening in 2010.
Paul Curley, consultant surgeon and clinical director of surgical
services at the Trust, said, “The Trust produces highly confidential and
deadline-critical dictation on a day-to-day basis, so a secure, stable
dictation system with the ability to prioritise is essential. We
selected BigHand over other vendors for its ease-of-use, alignment with
Microsoft technologies and enhanced functionality such as reporting and
monitoring. This system will benefit any Trust wishing to improve
document management and reduce overheads.”
David Fryer, CEO at BigHand, comments, “At a time when the National
Programme for IT has come under much scrutiny, we are pleased that
BigHand will be part of a successful large deployment designed to
improve patient care by driving efficiencies across the Trust. Within
just six weeks, the system has already been welcomed by clinicians for
its easy-to-use interface and secretarial staff have commended the
improved audio quality. Ultimately, the system will help the Trust to
reach its goal of delivering timely and accurate patient information.”
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