Location Deployment Manager

Salary: negotiable: depends on experience
Location: multiple locations across Southwest South & Southeast England
Job posted: 23 Oct 2009

Job description

Purpose

To lead deployment of hardware and software at one or more locations, ensuring projects are successfully delivered to schedule, cost and quality requirements, using our client's Project Management Methodology (PMM).

To manage complex relationships with key stakeholders and ensure stakeholder satisfaction.

To escalate items appropriately through the governance structure and ensure our client's contractual obligations are met.

Main activities and responsibilities

Project planning

Define project effort, with the project team, using structured project estimating techniques, for example Work Breakdown Structure (WBS).

• Use MS Project to accurately track actuals against baseline and ensure effort against value of completed work is tracked weekly.
• Use appropriate techniques to ensure confidence in estimates.
• Ensure all contractual obligations are met, to the agreed schedule.

Budgeting/financial management

• Assume overall responsibility for maximising billable revenue on project.
• Manage resource budgets as appropriate, providing weekly, dashboard and other reviews of actual costs against budget.

Lead project delivery

• Deliver all required project products for the life of the project on time and to a high quality.
• Lead and project manage delivery of all aspects of project work for the client.
• Provide project direction and give guidance to the client and end customer on project deliverables.
• Ensure all contractual obligations are met, to the agreed schedule.
• Effectively manage the scope of the project.
• Manage all supplier engagement with the end customer for the duration of the project.
• Manage all project risks, issues, assumptions and dependencies, escalating through the governance structure as appropriate.
• Manage project communications, internally with the client and end customer, including chairing all team meetings, giving presentations and providing written status reports according to the contractual schedule.
• Define and retain tight controls on delivery, at the same time managing issues and variables that arise.
• Fully utilise the principles of project management and risk management to ensure successful delivery of the project.

Quality control

• Quality control of project products and deliverables.
• Understand, apply and follow appropriate ISO9001 processes.
• Ensure all appropriate products undergo formal product review both internally and with the client, including client certification sign-off before final delivery to the customer.

Customer relationship management

• Act as primary interface with the client on issues relating to project deliverables.
• Manage client and end-customer expectations regarding timescales, scope, resourcing and deliverables, whilst retaining professional integrity at all times.

Change management

• Understand and analyse the impact of change on the project.
• Manage and escalate Change Control issues for resolution.

Team leadership

• Manage any issues arising from the team which may affect project delivery.
• Manage team and individual performance to ensure successful project delivery.
• Ensure project is continuously managed, maintaining cover for any absences.
• Manage team availability; maintain accurate record of holiday, training, sickness and any off-project events.
• Support staff induction/on-boarding, act as a buddy to selected new associates.

Project review & shutdown

• Ensure required formal project shutdown and project reviews are carried out.
• Ensure any lessons learned are collated and shared amongst the team/account, and, if appropriate, actioned to completion.

Staff development

• Ensure individual goals and objectives, aligned with Account goals and objectives, and an Individual Development Plan are defined and agreed with line manager.
• Mentor / support new or other associates within the project team, when required.

Support the account

• Identify, with line manager, any areas for Account growth and new business which may arise during project delivery.

Key competencies

Interpersonal skills relating to “our client's” Europe competencies

• Ability to lead and motivate diverse teams of business and technical professionals and provide added value consultancy to key customer and end user stakeholders — team leadership, influencing and relationship building, leadership ability.
• Ability to manage conflicting interests and manage change — change management, conflict management.
• Proven ability to resolve problems — problem solving — results focused, solution orientated.
• Customer focused with the ability to manage customer (internal and external) expectations — customer focus, influencing and relationship building ability, communication skills.
• Proven ability to adapt to changing priorities and environments — flexibility.

General Knowledge and Technical Skills

• Good facilitation skills.
• Strong written, oral communications skills and good presentation skills.
• Commercial awareness, proven ability to manage budgets, contractual agreements, draw up proposals, etc.
• Good time and task management skills, planning, organising and prioritising.
• Intermediate/advanced knowledge of MS Project, Excel, Visio, MS Word.
• Knowledge of Risk and Issue Management

Required Education and Experience

• The role typically manages “our clients” Project Management Quality Programme (PMQP) Level 3 projects; hence role requires the achievement of PMQP Performer Certification.
• Proven experience in a project management role or proven experience in Healthcare in a management or clinical role.
• Ideal applicant will have experience of information systems project management within Healthcare.
• Familiarity with a recognised project management methodology.
• Experience of leading delivery through blended teams from multiple organisations.

Instructions for applicants

Please send an up-to-date CV to chris@ajssearch.com