Choose and Book: making the service a reality
“We have no doubt that the introduction of Choose and Book will
revolutionise the patient journey to hospital, but the immediate future
holds a lot of work for project teams around the country to realise that
vision”, conclude Programme leaders Jane Cummings and Clare
Mitchell in this overview of the project.
ABSTRACT
Choose and Book is the mechanism for enabling patient choice at the point
of referral, and it allows patients to book initial hospital clinic
appointments at a place, time and date that suits them. The service is being
gradually introduced across England throughout 2005. Valuable experience
gained from the first implementations is being disseminated, and the wider
rollout is starting to gather pace.
Br J Healthcare Comput Info Manage 2005; 22(6): 17–19 |