Adaptation of a commercial software package to provide a customised
IT solution for the Welsh Blood Service’s apheresis clinic
Janet Sampson and Lisa Griffiths describe how the WBS
met the challenge of modernising their core, IT-based information
system.
keywords: systems renewal,
systems design, systems implementation, blood transfusion, apheresis,
appointment booking.
abstract
IT solutions within the NHS are often unique as a result of having to
satisfy the specialised working practices of the Service, but it is
widely accepted that developing bespoke IT solutions can be extremely
expensive. An alternative strategy is the adaptation of commercial
software packages to suit these specialised needs.
The WallCHART package, produced by Wallchart International Limited,
has been successfully adapted to satisfy the requirements of the Welsh
Blood Service’s apheresis clinic. In addition to providing
appointment-booking facilities it has been enhanced to collect complex
data that is generated by the cell-separator machines during the
donation procedure. Recognising the need throughout the NHS for a
cohesive solution, an interface developed inhouse ensures the
integration of the package with the legacy blood-management system.
Thus a sophisticated, modern and cost-effective solution has been
provided which satisfies user requirements and provides a basis for
ongoing development.
Br J Healthcare Comput Info Manage 2003; 20(9): 28–30. |
