The Doctor's viewpoint
Dr Sebastian Zeki gives a personal insight into life on the front
line for a user of hospital IT systems. January 2008
PACS vobiscum
There are various ward jobs that pick their time.
It wasn’t so long ago that I was a newbie on the wards and
moments of head-in-hands peace could only be snatched behind the
bolted door of a lavatory or in a badly lit part of the ward.
Without exception it was exactly this time that the bleeper would
go off and, eventually struggling to a nearby telephone I would hear
my registrar ask: "So, got the x-rays for the x-ray meeting yet?"
There are plenty of daily hospital administrative tasks, but none
more so arduous as preparation for the x-ray meeting.
The x-ray department was always found in the basement of any
hospital and in amongst the rows of stale x-ray envelopes would be
found some anaemic looking student, posted for the summer.
It was his job to look for my long list of x-rays and his job to
put up with the groans and tuts when they couldn’t be found. This
was inevitable. X-ray packets were empty, the wrong x-rays were in
the packet, or only half the films were there.
The long list of imaging for various patients soon dwindled to two
or three complete packets, and my arrival at the x-ray meeting would
be met by my registrar’s disappointment. Not only had I failed, but
of course it was my fault.
This may have seemed like a minor misdemeanour, but the inability to
have imaging ready, reported, and properly consulted on only struck
me when I started to run clinics. The absence of the crucial x-ray
result meant another anxious week's wait for the diagnosis.
That 'mass' in the liver, which could be a cancer would have to
wait until I could find the imaging, or the report or both.
And then the dawn of PACS.
It would be easy for me to sound like a trumpeter for government
policy, but the truth is that the advent of PACS has had a huge
impact on the way hospital medicine is practised.
Hospital medicine, especially for inpatients, needs to move away
from diagnosis to treatment. Diagnostic tests are improving steadily
in accuracy and speed and, as such, the diagnosis should make up
only a fraction of the patient’s time with the doctor.
If I have a problem, I want to know the cause quickly, and then
start treatment. Getting a diagnosis is not just about doing tests,
but also about the availability of information.
I want to know exactly when this liver cyst was found and where
it was — has it grown from a previous scan; does this tally with the
blood results? As such, good information needs to be available
quickly. This is what PACS provides — the universal availability
about a patient’s radiology so intelligent decisions can be made.
I now can tell what scans were performed when on every patient,
from anywhere in the hospital. This makes the art of diagnosis a
much easier and more precise one. I can also educate myself about
aspects of imaging, as well as show the patient zoomed-in images and
allow them to visualise their problem.
And of course medical students can learn more about these
important diagnostic tests (or just change the image's contrast so
it look like the head CT just shows an empty cranium amongst hoots
of laughter - an accomplishment of our last medical student).
Of course, the celebration needs to be guarded. There are
problems. I can't see the CT scan of a patient who had the test at
another hospital without getting hard copies (and with Choose and
Book, a patient's care is increasingly likely to be disseminated).
Worse still, if a patient has a severe head injury, I have to
courier the scans to the regional neurosurgical centre with the
possible delay of hours for emergency surgery.
Now that the technology exists to distribute imaging, this
problem will need to be solved. I have faith that these largely
networking problems can be overcome, and the sooner the better. These
are the dots that need to be joined to provide a genuinely complete
and useful imaging system.
For the moment, however, I'm impressed by the impact of PACS at a
local level, but never so impressed as the junior doctor who's
information gathering burden is made ever lighter.
Dr Sebastian Zeki is a Gastroenterologist at Ealing Hospital.
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